Privacy Policy

Last Updated: [Insert Date]

1. Information We Collect

To provide you with our seamless shopping experience, we may collect:

• Personal Details: Your name, email address, shipping/billing address, and phone number—just enough to deliver your fashion finds to your doorstep.
• Payment Information: Credit card details processed securely through our PCI-compliant system (we never store full card numbers).
• Order History: Your purchases help us recommend styles that match your taste.
• Device & Browsing Data: IP address, browser type, and pages visited—like a footprint showing us how you navigate our collection.
• Preferences: Your size selections and style preferences to personalize your shopping experience.

2. How We Use Your Information

Your data helps us create an effortless shopping journey:

• Process orders and send your fashion-forward footwear worldwide (except certain remote areas)
• Provide customer support with the same care we put into our arch-support heels
• Improve our website functionality and product offerings
• Send promotional emails (only if you opt-in) about new arrivals and exclusive deals
• Prevent fraud with security measures that work harder than our most durable wedges

3. Data Sharing & Disclosure

We treat your information with the discretion of a private fitting room:

• Service Providers: We work with trusted partners (payment processors, shipping carriers) who help deliver your orders—they only receive necessary information.
• Legal Requirements: We may disclose information if required by law, just as we’d comply with international shipping regulations.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred as part of our assets.

We never sell your personal information to third-party marketers.

4. Data Storage & Security

We protect your data with the same dedication we apply to selecting premium shoe materials:

• All transactions use 256-bit SSL encryption—the cushioned insole for your financial data
• PCI-DSS compliant payment processing
• Regular security audits of our systems
• Limited employee access to personal information

While we implement robust measures, no online transmission is 100% secure—we recommend using strong passwords and protecting your login details.

5. Your Rights & Choices

You control your information as easily as adjusting a sandal strap:

• Access & Correction: Review and update your account information anytime
• Opt-Out: Unsubscribe from marketing emails via the link in each message
• Deletion: Request account deletion (subject to legal retention requirements)
• Data Portability: Request a copy of your personal data in a readable format

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

Our website uses cookies—small data files that help your browsing experience run as smoothly as our best-selling mules:

• Essential Cookies: Necessary for checkout and account functions
• Performance Cookies: Help us improve site functionality
• Marketing Cookies: Show you relevant ads (you can opt-out)

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain site features.

7. International Data Transfers

As we serve fashion lovers globally (excluding some remote Asian regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our website is not designed for children under 16. We do not knowingly collect personal information from children.

9. Policy Updates

We may update this policy occasionally—like refreshing our seasonal collection. Significant changes will be notified via email or website notice. Continued use after changes constitutes acceptance.

10. Contact Us

For privacy questions or concerns, walk this way:

Luna Walk Sales
182 Irving Street
Manchester, US 06042
Email: [email protected]

Because your privacy deserves the perfect fit.